Raising Concerns and Resolving Complaints
From time to time parents, and others connected with the school, will become aware of matters which cause them concern. To encourage resolution of such situations the Governing Body has adopted a "School Complaints Procedure".
The procedure is devised with the intention that it will:
Usually be possible to resolve problems by informal means
Be simple to use and understand
Allow problems to be handled swiftly through the correct procedure
Address all the points at issue
Inform future practice so that the problem is unlikely to recur.
Full details of the procedure may be obtained from the School Office or can be downloaded here.
Complaints Procedure Mar 2017.pdf